We have visited other veterinary emergency care and in my opinion, no other place comparable place compares to this place. The staff is hands down, wonderful. You can truly tell how much they enjoy what they do. We, unfortunately, we had to put one of our pets down. They thoroughly went through all options and provided us with ample time to think things through. They are very compassionate. They understand just how much their patients are loved. I highly recommend this place for all your pet emergency visits.Joe P.
A very positive experience at this place!! It was very busy when I arrived, but by the time they got to my dog and me, they were very efficient in getting down to the root of the issues my dog was having. The staff and doctors are very welcoming and friendly and made me feel at ease about the situation. Highly recommend going here!Kelley R.
We had an emergency at night around midnight with our mini Dachshund. Heard about Elk Grove VSE and brought our baby girl into them for back issues. The overnight staff and doctor took great care of her, full checkup, reasonable price in our opinion for all that was done, med's, and time of night. Overall, we were very pleased and would recommend this place to anyone!!! They're open 24-7 and highly recommended! Thank you for the care your staff did. So far, everything is looking on the UP for our little one. We appreciate it.Michael R.
A few nights ago we had to bring in our boxer after he collapsed. I can't say enough good things about the care he received at Elk Grove VSE. When we arrived he was promptly taken in and assessed. The tech that met with us first was very kind and informative. The doctor that helped us was very knowledgeable and sensitive. Every single person we encountered there was extremely kind and friendly. They kept our dog overnight and made sure that he got the very best care. When he wouldn't sleep in the crate they took him out and made him a little play pen so he could sleep comfortably. We are unbelievably grateful for the amazing staff at Elk Grove VSE and the wonderful care that he received. We have already gotten a few calls to check up on our pup. Thank you so much!!!Kierstyn H.
If you're looking for an emergency vet in the northwest suburbs, look no further. I came here the other night after coming home to find that my dog helped herself to the entire contents of her prescription pain medicine -- basically a dog Tylenol overdose. I was freaking out, and initially went somewhere else that was AWFUL. Then I came here. They were quick to understand the severity and rush to start treatment right away. But most of all, they were kind and they were knowledgeable. They were upfront with costs and most importantly, they were focused on my dog's health and saving her life. I left maybe three hours later with a tired and sad-looking dog, but most importantly she was alive. They followed up both the next day and the day after, and throughout the whole process they were so kind and answered all of my millions of questions. If God forbid something happened to my dog again, I would come back here in heartbeat.Kate L.
I can't say enough wonderful things about them here. All of the staff is always so welcoming, comforting and knowledgeable. I had to bring 3 of my dogs in (Gotti, Brooklyn, and Nela) and they always gave them the most advanced care and so much love. They are so kind when you have to say goodbye to your babies, and the vets here all genuinely care for your animals. Dr Lingner is one doctor I'd like to mention, she has been so amazing with my sick senior dog the multiple times he's been in. She took the time to give me her advice, along with helped make the best calls for his care/well being. They're all wonderful here. Thank you for everything!Lauren G.